We pride ourselves on our flexible platform that enables us (and you!) to build robust, powerful eClinical solutions that are easy to use when it’s time to go live and collect data. At Prelude, our Customer Success Managers become a part of your team and work directly with you from start to finish – from building, testing & going live to closeout – ensuring that every step is completed to the highest standards.
Harness all the capabilities of Prelude with our do-it-yourself tool. In training, learn how to design electronic case report forms (eCRFs) and create edit checks & calculations. After you build your first study with us, access your Form Library to reuse previously built forms or templates for your new studies.
Don’t have time to build your study? Or nervous the first time around? Prelude will build your study for you! Our Customer Success Managers (CSMs) have experience building hundreds of studies of all kinds. They will walk you through the build and testing process so you can stay involved at every step.
Once your study goes live, Prelude’s support doesn’t end. You and your sites have access to our online Knowledge Base for system-related questions. And your Customer Success Manager is there for you for additional support throughout the duration of your study.
Our services will ensure that no data point is left behind and that the closeout process runs smoothly. When you work with Prelude, you’ll have a partner committed to your success throughout the entire process until the end.
Every study is assigned a dedicated Customer Success Manager who will help you elevate the performance of your research. Prelude Customer Success Managers are trained in GxP and know the Prelude system inside and out.
Have a question? We’re here for you 24/7.
