Personalized professional services
Partner with our in-house Customer Success Engineers who become a part of your team, working alongside you from study build to database lock.
Get your demo
From support on complex forms to full-scale builds, our team of product experts is happy to partner on whatever your team may need to get your study live and ensure your success.
Services that scale with you
Whether you’re building your own study or handing it off to us, we adapt to your team’s needs at every stage of your study.
Personalized support
Work with experienced Customer Success Engineers who know your study protocol inside and out.
Flexible build options
Build it yourself or let us handle it. Either way, you have complete control and visibility.
Training and guidance
Learn how to build custom eCRFs, edit checks, and more — no coding required.
Hands-on guidance
Benefit from ongoing training, including best practices in form design, calculations, User Acceptance Testing, and more.
How we help power your team
Our platform is powerful, but it’s the people and passion behind it that make Prelude truly unique. From day one, you get personalized support and training for faster builds, smoother launches, and fewer surprises.
Always-on expertise
Get guidance from seasoned CSEs who’ve built hundreds of studies. We know the best practices, the pitfalls, and how to keep your trial moving.
Training on your terms
Learn how to build and manage studies in a way that works for you. Our no-code tools, live support, and online Knowledge Base make it easy to learn.
Less waste, more speed
With reusable forms, drag-and-drop builds, and protocol amendment management built right in, you can move quickly without compromising quality.
Support that shows up
We don’t hand you a login and disappear. Our CSE team is always available to answer questions, solve problems, and provide guidance.
Powerful features for your team
You don’t just get a partner with Prelude. You get a platform packed with features that help you run smarter, smoother studies.
Build your study, your way
Use our intuitive builder to build your own study or have our team build it for you.
No-code study builder
Design studies with a drag-and-drop interface for intuitive workflows and faster study startups.
Guided training and resources
Lean on your CSE for hands-on training and use our self-serve Knowledge Base for on-demand helpful resources.
Reusable form library
In a hurry? Save time by reusing forms and templates across studies with your personal library.
Streamlined UAT
Follow best practice and test builds with built-in tools that streamline User Acceptance Testing (UAT).
Fast mid-study updates
Adapt to changing protocols without the long delays with expert support, compliant version controls, and no downtime.
What our clients say about us
“Highly customizable forms can be made with the building tool, and the on-form calculations, conditional fields and error checks are very helpful to prevent data entry errors.”
Verified User Research“The team at Prelude is forward-thinking and very supportive, providing great demos and training, thinking creatively about practical solutions for small and larger studies alike, and answering all of our questions very promptly and clearly.”
Jessica CEO“Prelude makes collecting data easy for study sites and easy to review and analyze for the Sponsor.”
Alexandria C.“The software is very intuitive to use alongside a very user-friendly interface to build and develop data capture forms.”
Joe P. Research Coordinator