FAQs

Prelude is a life science software company that brings EDC, eConsent, ePRO, and RTSM into one platform. With modules built natively into the platform and the option to use APIs to integrate your own tools, it’s easier for clinical research teams to design studies, collect data, randomize and track supply, and more without having to jump between tools.

Absolutely! Prelude is built for studies of all sizes. You can manage a small, single-site study or a global, multi-site trial using our platform. Plus, if your small study starts to scale, the platform is designed to scale with you.

Yes. You can easily update forms and make changes without any downtime or migrations. Updates are version-controlled, logged, and don’t require rebuilding your database.

Absolutely! Save eCRFs and layouts to your personal form library and reuse them across studies when you need them.

Not at all, that’s one of the best parts! Our drag-and-drop study builder is designed for researchers, not web developers. Build and manage complex studies without writing a single line of code.

Every new study gets a dedicated Customer Success Engineer who provides training on how to use the platform, shows you how to navigate the self-serve resources and templates, and provides ongoing support from day one. Our expert team will even build your study if you prefer.

Yes. Your CSE will kick things off with guided onboarding, training sessions, and support throughout your study build. After study launch, you’ll continue to have access to live trainings, Knowledge Base resources, and ongoing support via our customer success team.

Yes! While you always have the option to build your own study with our do-it-yourself platform, we’re happy to build your study for you. Our experienced team dives deep into your protocol to design your study build for your specific requirements and keeps you involved throughout the process, ensuring the study database is tailored to your needs and is ready to launch on your timeline.

We stay with you. The Prelude customer success team is available throughout the duration of your study to answer questions, help with updates, troubleshoot, and anything else that might come up along the way.

Our CSEs have extensive experience and know the Prelude platform inside and out. Our team is trained in GxP (Good Practice) guidelines and we have experience building studies across various research areas. Prelude brings personalized support, passion, and humanity to what can sometimes feel like very siloed, complicated processes.

Yes. Prelude is compliant with 21 CFR Part 11, ICH GCP, GDPR, and EU Annex 11. You’ll gain access to full audit trails, timestamped eSignatures, and role-based permissions.

The security of your data is important to us. Read more about our privacy policy.

Yes. Set permissions by user, role, site, or study to control who can view, enter, sign, or export data from the form or field level.

Absolutely! Use our Data Access Request form to submit your request online.

Yes. Prelude offers an API to allow your team to integrate with any third-party tools you may use.

Definitely! Use our drag-and-drop form builder to configure edit checks, branching logic, calculations, and visit schedules without any coding. You can even customize every element of the database build itself, including everything from form layout to things like the preferred term for “site”.

Export data in formats like SAS XPT, XML, CSV, and SDTM to speed up external data analysis and regulatory submissions.

Yes. Use Prelude’s built-in randomization for simple schemes or import IRT-managed randomization for more complex schedules. Site-level, stratified, and adaptive designs are all supported.

Yes. Both ePRO and eConsent support multimedia uploads and custom field formatting to improve the participant experience and gather more valuable data.